DOOK Travels Pvt Ltd: Terms and Conditions

This website (the site) is published and maintained by Dook Consulting Services Pvt. Ltd. A company incorporated and existing in accordance with the laws of the Republic of India. When you access browse or use this site you accept, without limitation or qualification the terms and conditions set forth below.

This user agreement constitutes a binding contract between you the user and with regards to the use of various services that are provided by.

REFUND AND CANCELLATION POLICY

Cancellation and/or amendment of airline tickets purchased along with Land Arrangements shall at all times be subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account.

MODIFICATION OF TERMS

Dook reserves the right to change the terms, conditions and notices under which the services are offered through the website including but not limited the charge for the services provided through the website. The user shall be responsible for regularly reviewing the terms and conditions.

PRIVACY POLICY

The user hereby consent, expresses and agrees that he has read and fully understand the privacy policy of . The user further consents that the terms and contents of such privacy policy are acceptable to him.

DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY

Dook has endeavoured to ensure that all the information provided by it is correct. But neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data or information. makes not warrant, express or implied concerning the website and/or its contents and disclaim all warranties of fitness for a particular purpose and warranties of merchantability in respect of services, including any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any user or any other person, arising out of or from the use of any such information.

Dook does not endorse any advertiser on its website in any manner. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

SITE AND ITS CONTENTS

This site is only for your personal use. You shall not distribute exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any tax, images, audio and video for any business, commercial or public purpose.

As long as you comply with the terms of these Terms and Conditions of Use, grant you a non-exclusive, non transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

OWNERSHIP

All Material on this Site, including but not limited to audio, images, software, text, icons and such like (the "content"), are protected by copyright under international conventions and copyright loss.

There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by or otherwise. By displaying them on this Site. is not granting you any license to utilize those proprietary logos, service marks or trademarks. Any unauthorized use of the Contents may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

OTHERS' RIGHTS

If this Site contains access to mailing lists or other massage or communication facilities, you agree to use the same only to send and receive massages and material that are proper and related thereto by way of example you agree that when using the Site or any facility here from, you shall not do any of the following:

(i) Defame, abuse, harass, stalk or otherwise violate the legal rights (such as right of privacy and publicity) of others.

(ii) Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information.

(iii) Upload or attach files that contain software or other material protected by intellectual property law (or by right of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents there for as may be required by law.

(iv) Upload or attach files that contains viruses, corrupted file or any other similar software or programs that may damage the operation of another's computer.

(v) Delete any author attributions, legal notice or proprietary designations or labels in any file that is uploaded.

(vi) Falsify the origin or source of software or other material contain in a file that is uploaded.

(vii) Advertise or offer to sell any goods or services, or conduct or forward surveys, contents or chain letters or download any file posted by another user of a Forum that the user know or reasonably should know cannot be legally distributed in such manner.

USER'S MATERIAL

You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constituted or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law.

Dook assumes no liability or responsibility arising from the contents of any communication containing any defamatory, erroneous, inaccurate, libellous, obscene or profane material. Dook may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates policies in any way. Dook will fully cooperate with any law enforcement authorities or court order requesting or directing to disclose the Identity of any one posting such material.

RIGHTS

If you send any communication or material to the Site by electronic mail or otherwise, including any comments, data, question, suggestion or the like or such communication are and will be treated by and non confidential. You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, rights to credit for material or ideas or any other right, including the right to approve the way uses such material. Any material submitted to this Site may be adapted, broadcast, changed, disclose, copied, licensed, performed, posted, published, soled, transmitted all use by anywhere in the world, in any medium, forever.

TRANSMITTED MATERIAL

Internet transmissions are never completely private or secure. You understand that any massage or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular massage (for example, credit card information) is encrypted (send in code). Sending a massage to does not cause to have any special responsibility to you.

The copyright of the contents of this website belong to . Accordingly reserve or rights. Copying of part or all the contents of this website without permission of is prohibited except to the extent that such copying/printing is necessary for the purpose of availing of the paid services provided.

CONTESTS AND INTERACTIONS

This Site may contain contests that require you to send an material or information about yourself or offer prizes. Each contests has it own rules which you must read and agree to before you participate.

DISCLAIMER

The material in this Site could include technical accuracies or typographical errors. may make changes or improvements at any time.

The material on this Site are provided on "As is" basis without warranties of any kind either expressed or implied information, software, products and services contained on this website, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by and their respective suppliers. To the fullest extent permissible pursuant to applicable. disclaims all warranties on merchantability, relating to the information and description of the air or any other travel products displayed on this website (including without limitation, the pricing, photograph, general product description etc.) much of which information is provided by respective customers. affiliates and their respective customers make no guarantees about the availability of specific products and services.

may make improvements and/or changes on this website at any time.

does not warrant that the functions contained in this Site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavor to ensure your fullest satisfaction. does not warrant or make any representation regarding the use of or the result of the use of the material on the Site in terms of their correctness, accuracy, reliability, or otherwise in so far as such material is derived from the service providers such as airlines and tour operators.

You acknowledge that this website will provide only on the basis set out in these terms and conditions. Your uninterrupted access or use of this website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the internet or other telecommunication services or as a result of any maintenance or other service work carried out on this website. does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the site. You also acknowledge that through this site. Dook merely provides intermediary service orders in order to facilitate highest quality service to you. is not the last mile service provider to you and therefore shall not to be responsible for any lack of deficiency of services provided by any person (airline, travel and tour operator, similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this site.

will not be liable to you or to any other person for any direct, incident, punitive or consequential loss, damage, cost or expenses of any kind whatsoever and howsoever caused from out of usage of this site.

may add to change or remove any part of these Terms & Conditions of use at any time, without notice. Any changes to these Terms and condition of use or any Terms posted on this site apply as soon as they are posted. By continuing to use this site after any changes are posted. You are indicating your acceptance of these changes.

may add change, discontinue, remove or suspend any other content posted on this site, including features and specific terms described or depicted on this site, temporarily or permanently, at any time without notice and without liability.

reserve the right to undertake all necessary steps to ensure that the security, safety, and integrity of systems as well as its client interest are an remain well-protected.

Towards this end, may take various steps to verify and confirm the authenticity, enforceability and validity of order placed by you.

Finally, We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

REFUND AND CANCELLATION POLICY

Cancellation and/or amendment of airline tickets shall at all times be subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account.

The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge. We take no liability whatsoever in this regard.

Please note that unless stated otherwise, it is mandatory to contact us for refunds and the airline will not directly refund the tickets booked from the website.